We want you to be happy with your goodies, so if you are not satisfied, please contact us with any questions upon receiving your order.

  • Returns are accepted within seven days of purchase.
  • Returned items should be shipped in the original packaging and in the condition in which it was received.
  • Please be advised that sale items and earrings are non-refundable.
  • If you would like to return or exchange an item you may contact our store by using the main contact page. We ask that you provide your name, order number and reason for wanting to return the item (s). 
  • Customers are responsible for the delivery cost of returning item (s) to us. As such we recommend that all returned items be sent through recorded delivery for tracking and insurance purposes.

Our Return Address is:

Symone Kelly Boutique Inc.
1533 Jane Street
P.O BOX 34559
Toronto, Ontario
M9N 1R0

*Please Note: It may take up to two weeks to process returns.